A Framework for Developing an Information Policy for Promoting WBLS Adoption and Continuous Use by Experienced and Technical Instructors in Thai Universities

Abstract

This qualitative research aims to establish a framework for developing an information policy for promoting Web-Based Learning System (WBLS) adoption and increasing continuous use by experienced and technical instructors in Thai universities. Building on a prior quantitative study of 295 Computer and IT (CIT) instructors, eight identified factors affecting WBLS adoption (intention to use, system quality, information quality, perceived usefulness, perceived ease of use, compatibility, service quality, and computer self-efficacy) guided the framework's development. Twelve representatives — information policy makers, instructors, and software developers or technical supporters — from national, state, and private universities and software development organizations were purposively sampled for focus group discussions using a semi-structured, expert-validated interview form. The results were summarized into two key frameworks: one for supporting positive-effect factors, and one for decreasing the negative impacts of negative-effect factors. Actions to promote WBLS adoption and continuous use can be performed by different stakeholders across the phases of the systems development life cycle, with particular attention to factors with the greatest statistical effect (intention to use, system quality, information quality) and actions that support several factors simultaneously (manpower development and planning, instruction compatibility, and instructors' involvement during system implementation).

Keywords: WBLS adoption, information policy, experienced and technical users of WBLS, e-learning, learning management system

References

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@article{2022_Vongsumedh_Sanchan,
  title   = {A Framework for Developing an Information Policy for Promoting WBLS Adoption and Continuous Use by Experienced and Technical Instructors in Thai Universities},
  author  = {Vongsumedh, Patravadee and Sanchan, Nattapong},
  journal = {Journal of Roi Kaensarn Academi},
  volume  = {7},
  number  = {7},
  pages   = {313--326},
  year    = {2022}
}

Vongsumedh, P., & Sanchan, N. (2022). A Framework for Developing an Information Policy for Promoting WBLS Adoption and Continuous Use by Experienced and Technical Instructors in Thai Universities. Journal of Roi Kaensarn Academi, 7(7), 313–326.